Last updated on November 9th, 2023 at 09:09 am
Looking for cloud hosted PBX in Nigeria?
You are in the right place.
In this article, we will discuss more about hosted PBX in Nigeria:
- What is cloud hosted PBX
- Why your business needs a hosted PBX system
- Where to get cloud hosted PBX system in Nigeria
If you are looking for answers to the above questions, continue reading. We have the answers you are seeking.
Let’s dive right in.
What is cloud hosted PBX?
For a better understanding of a hosted PBX system, we first have to discuss what a PBX system is.
In a nutshell, a PBX is an acronym of Private Branch Exchange. This is a phone system that’s customized to serve the private telephone needs of a company.
What does it mean?
It means that PBX is a telephone system installed to be used within the company, and hence the word ‘Private.’
That’s not all.
A PBX system can be used to facilitate internal communications in a company and external communications (with the outside world for instance communications with the suppliers).
To accomplish all these, PBX in Nigeria uses various communication tools such as Voice over IP, ISDN, or analog.
Additionally, unlike the old version physical phone lines (PTSN), a PBX phone system allows you to have more than one phone.
Having said that, there several types of PBX phone systems. This is where you will find the answer to your question, ‘what is cloud hosted PBX system?’
Continue reading to find out more.
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Onsite PBX System
This is a traditional PBX system that’s physically installed within the company premises. It comes with an on-site switching system that should be connected to a public switched telephone system (PSTN).
With this system, all the phone lines within your company are connected using extensions. And whenever a call comes in, they are routed to the appropriate departments within the company.
While all may seem well, well, it isn’t.
You see, the on-premise PBX system impose a glass ceiling to your business. Why?
Because with such a system, there is a maximum number of both external and internal phone lines, devices, and extensions.
With such constraints, the on-site PBX system becomes extremely expensive because you need to change the hardware, not to mention the IT costs.
Moreover, on-site pbx system curtails your business’ growth.
Do not fret though, because there’s another option. Find out below.
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Cloud hosted PBX system in Nigeria
Also known as hosted PBX, you enjoy all the features of a PBX system, applications, and calling with only one minor but important difference.
Unlike on-site PBX systems, hosted PBX is housed on the cloud.
This begs the question, “what is the cloud?”
Well, the cloud is a technical term that describes a network of physical servers located in different parts of the world. Such servers are all interlinked to form one fast and reliable server called cloud server.
The cloud server can be used to host various applications such as websites and of course PBX system.
Now, since this PBX system is hosted on the cloud, you do not need physical hardware installed within your company.
Why?
Because the cloud hosted PBX system operates using the subscription business model. Here, you only pay monthly fees for what you need because the system is virtually managed and provided by a third-party like Truehost Nigeria.
With such a system in your company, you do not have to worry about maintenance costs. All of that will be handled by the phone system hosting company.
Reasons to acquire hosted PBX system in Nigeria
THE Cloud PBX system is indeed new.
But we recommend it to businesses that value flexibility and lower costs of doing business.
With that in mind, here are some crucial reasons why you should subscribe to a cloud hosted PBX system in Nigeria now:
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Scalability
Businesses constantly look for ways to grow. Having a hosted phone system gives your business exactly that.
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Flexibility
Cloud PBX system presents an opportunity to connect from anywhere around the world with your VoIP phone or even a desktop PC. With that, your employees can choose to work from home or outside the country with the same office number. Additionally, if you have toll free numbers, you can easily connect it to your cloud phone system. This way, your customers can reach you easily
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Massive cost savings
Cloud hosting means that you do not have to invest in sophisticated hardware because your phone system is hosted and managed on the cloud.
Moreover, you only pay for the features you need and in the process, you are released from huge capital expenses as well as technical know-how required handling the on-site PBX.
On the other hand, cloud hosted PBX in Nigeria is not pegged to a certain location.
This means that your business no longer need to have massive call centers handling a large volume of long-distance calls.
Instead, your entire staff can now work from anywhere in the world through one centralized communication infrastructure.
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Saves you time
Traditional PBX system required you to place hardware orders, book an appointment with a technician who will access calls flow requirements within the company before actually installing the phone system.
Do you see what is wrong with this?
To install a phone system, it can take anywhere between a few weeks to a couple of months.
On a cloud hosted PBX system in Nigeria, the set up is quick and easy. Also, since it is software-based, adding phone lines is just a few mouse clicks away.
Additionally, the PBX hosting company has a team of experts working round the clock ensuring you do not experience downtime. As a result, you save time on server maintenance as well as upgrades.
These and many others are reasons why you should acquire a cloud phone system in Nigeria.
Considering a cloud phone system in Nigeria?
Are you looking for the best hosted phone system in Nigeria?
We have state of the art PBX system hosted on our award-winning cloud technology.
Ours is a centralized communication hub where you can make calls from anywhere in the world, host video conferences, and chat.
You can manage Truehost Nigeria hosted PBX phone system from your smartphone. Similarly, our team of experts is available 24/7 to answer your questions.
